Welcome to CricZone BD! By accessing and using our website criczonebd.com, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
1. General
1.1 These Terms and Conditions govern your use of our website and the purchase of customized jerseys from CricZone BD.
1.2 We reserve the right to update or modify these terms at any time without prior notice.
2. Orders and Customization
2.1 All orders must be placed through our official website or via our customer support channels.
2.2 Customers are responsible for providing accurate design details, including logos, colors, sizes, and other customization preferences.
2.3 Once an order is confirmed, no modifications can be made unless approved by CricZone BD.
3. Pricing and Payments
3.1 All prices are listed in Bangladeshi Taka (BDT) and are subject to change without notice.
3.2 Payments must be made in full before production begins. We accept payments via [payment methods you accept, e.g., bKash, Nagad, bank transfer].
3.3 CricZone BD is not responsible for any additional bank or transaction fees.
4. Production and Delivery
4.1 Estimated production time varies based on order volume and complexity. Customers will be notified of the expected delivery timeline.
4.2 Delivery times may be affected by factors beyond our control, such as courier delays or unforeseen circumstances.
4.3 We are not liable for any loss or damage during shipping, but we will assist in resolving delivery issues with the courier service.
5. Returns, Refunds, and Cancellations
5.1 Since all products are customized, we do not accept returns or offer refunds unless the product has a manufacturing defect.
5.2 If you receive a defective or incorrect product, contact us within 48 hours of delivery with photographic evidence, and we will assess the issue for a replacement.
5.3 Cancellations are allowed only before production starts. Once an order is in production, it cannot be canceled or refunded.
6. Intellectual Property
6.1 Customers must ensure they have legal rights to any logos, designs, or graphics submitted for customization. CricZone BD is not responsible for any copyright or trademark disputes.
6.2 All design templates and original content on our website are the property of CricZone BD and may not be copied or used without permission.
7. Liability and Disclaimer
7.1 CricZone BD is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
7.2 We strive to provide accurate product descriptions and images, but slight variations in color and design may occur due to screen displays and printing processes.
8. Contact Information
For any questions or concerns regarding these Terms and Conditions, you can contact us at:
📧 Email: support@criczonebd.com
📞 Phone: +8801911663336
🌐 Website: criczonebd.com
By placing an order with CricZone BD, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
